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Laptopbazar FAQ


     
Why should I buy from www.laptopbazar.com?  
     
How do I know I can trust www.laptopbazar.com?  
     
How do I know I am getting a good deal?  
     
Why should I consider buying a used laptop?  
     
Will you give me free advice?  
     
What warranty do you offer on your laptops?  
     
How do I place an order?  
     
Do you offer after sales service on your Laptop’s?  
     
What is the cost of delivery?  
     
Will you deliver to my work address?  
     
     
     
Why should I buy from www.laptopbazar.com?  
  Choosing to buy from Laptopbazar offers you THREE main advantages:-  
     
  Price.... Keeping competitive on price is crucial. Every day we compare our prices with our main competitors to make sure that we are offering the best prices possible. As we have been trading online since 1998 our website is well established, attracting a large volume of customers without the need to spend vast amounts of money on
advertising. This combined with low operating costs means we can offer you great prices every day.
 
     
  Range.... Our partnerships with industry leaders such as Sony, Apple, IBM Lenovo, Toshiba, Acer, HP Compaq mean that we are able to offer the very latest products as they are released. We offer for sale more laptops than any other retailer in the India, plus we are the only online retailer offering a 21-point diagnostic check with a full 12-month warranty on all second user laptops.  
     
  We are a leading specialist in the field of mobile technology. If you are onsidering buying a new laptop, then being able to pick the phone up and talktosomeone who understands your requirements, and who can guide you through the maze of technology is a major benefit. Once you have made your purchase our technical and customer support team are on hand to help, even after your warranty period expires you can rest assured that Laptopbazar will continue delivering first class customer service.  
     
How do I know I can trust www.laptopbazar.com?  
  We’ve been successfully trading online since 1998 & are now one of the India's fastest growing specialist retailers, with more than 2,50,000 visitors viewing in excess of 1,00,000 separate pages on our website every month. We have an ever-expanding list of satisfied customers from government /corporate sector and private purchasers many of whom are repeat customers.  We also encourage feedback from all of our customers and a selection of these comments can be found by clicking on the following link;  
     
How do I know I am getting a good deal?  
  We regularly check our competitor’s prices (Comnet Vision, San Computech,Sterling & PC World etc) to ensure we remain competitive. However,we can't always guarantee to be the cheapest on every item we sell but we do Guarantee to give our customers the best all round package of sales and ervice available. You only need to take a look at our customer list and customer comments to realise that the package we offer is the best in the business!  
     
  Why should I consider buying a used laptop?  
  With technology advancing faster than ever, some customers do not need the latest models to carry out the tasks they have in mind. Our Used laptops offer excellent value and every used laptop offered for sale is audited, tested, cleaned and individually packaged. All come with a 3 month warranty and have gone through a 21-point diagnostic check before being offered for sale, to ensure our high standards are maintained.  
     
  Will you give me free advice?  
  Unlike many companies who allow only e-mail correspondence, at Laptopbazar we publish all our contact details on our Website. We will endeavour to help you with any assistance you may require before or after purchase and we welcome your feedback & suggestions.
Sales: 91-11-41617999 (10am - 7:00pm) customer sales
Customer Service: 91-11-41617999 (10am - 7:00pm) customer service
Fax: 91-11-4656 0244
 
     
  What warranty do you offer on your laptops?.  
  New Laptops  
  All new laptops are sold with the benefit of a minimum 12-month manufacturers guarantee (excluding software and some consumables). Most manufacturers we partner with offer our customers a free of charge collect and repair warranty, where this is not the case we will endeavour to assist you via our own in-house technicians, through our customer service team, or by utilising our extensive network of trading partners.  
     
  Second User Laptops  
  All used laptops are sold with benefit of a 3 month Return To Base warranty. Should a fault occur, your laptop will be repaired or replaced free of charge. If we are unable to affect a repair or replacement, we will offer you a full refund or upgrade. Please note software is excluded from this warranty.  
     
  How do I place an order?  
  Ordering is easy. You may order any product online 24 hours a day through our secure server by clicking on Add to Cart Option or ring our sales team @ 91-11-41617999 between 10.00am–7.00pm (Monday-Saturday). Our standard delivery time is 4-7 working days from the time we process your order (subject to stock availability). In addition to the above we also offer next working day delivery on request. We will notify you if there are any delays in the dispatch of your goods either via phone or via e-mail. If we are unable to fulfill your order for any reason we will not charge monies to your credit or debit card, or if you have paid by any other method we will return any monies sent to us without delay.  
     
  Do you offer after sales service on your Laptop’s?  
  Whether your laptop is in or out of warranty, new or used, we are here to help you resolve any problems you may have. During the first 12 months (minimum) new laptops are serviced by the manufacturer directly, once this warranty has expired then our own in-house technicians are on hand to assist.  
     
  Technical Support Direct  
   Acer
1800-11-6677
Sony
1800-11-1188
HP Compaq
1800-11-2267
Toshiba
1800-180-3533
IBM
1800-425-6666
Laptopbazar
91-11-41617999 (10:00am - 7:00pm);
Email:-coordinator@uniqueinfoways.com
 
     
  What is the cost of delivery?  
  Delivery charges :  
  The delivery pricing that you see in the shopping Cart is calculated on the individual products rather than a flat rate fee. This gives us the ability to make sure the cost of shipping more accurately reflects the products you are buying and allows us to offer free shipping on selected items if they are purchased without any other products. All deliveries are sent by recorded delivery, and will require an authorised signature  
     
  Will you deliver to my work address?  
  Yes, we will deliver to an alternative address providing the order passes our standard security checks and we can verify the alternative address, if we can not do this then we will only be able to deliver to the card holders
address.
 
     

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